FREQUENTLY ASKED QUESTIONS
FAQs
Everything You Need To Know
Quick answers to the most common questions about booking, customization, and travel with Vexo Holidays.
How do I book a tour with Vexo Holidays?
You can book directly through our website, call our travel desk at +91 8655054130, or email [email protected]. Our team responds within 24 hours with a tailored itinerary and booking link.
What is included in the package price?
Most packages include accommodation, airport transfers, select meals, sightseeing, and a dedicated tour manager. Inclusions and exclusions are clearly listed on each package page.
Can I customize an existing itinerary?
Absolutely. Every itinerary is fully customizable - add extra cities, upgrade hotels, adjust dates, or swap activities. Just share your preferences and we will rebuild the plan to match.
What is your cancellation and refund policy?
Cancellation terms depend on the supplier and how close to departure the cancellation happens. Full terms are shared with your booking confirmation and available on request.
Do you assist with visas and travel insurance?
Yes. We assist with visa documentation for all destinations we sell, and can bundle travel insurance with your booking through partner providers.
Are group departures available?
Yes, we run scheduled group departures as well as private groups for families, friends, corporates, and MICE. Contact us for the current departure calendar.
Still have questions?
Get In Touch With Our Travel Desk
Our team usually responds within 24 hours with a tailored answer and next steps.
